All, Hospitality Our industry is constantly changing and adapting to movements and developments. RevPAR in 2020 is expected to fall to a level not seen since 1996. If the tumult of 2019 taught us anything, it’s that we need to take care of ourselves. One of the trends defining travel and hospitality in 2020 and beyond, is the new luxury consumer requiring a shift from wasteful extras such as sewing kits, slippers and leaflets. Input from today’s top travelers, namely millennials and zoomers, has transformed the way hoteliers treat and attract guests.. This means that hotels need to be more competitive, and it’s more important than ever to make sure you’re giving your guest what they want – an unforgettable stay. Coronacations. While Artificial Intelligence (AI) has been steadily improving over the past decade, it has now reached a level of intuition and ease-of-use that makes machine learning technologies available to non-technical marketing teams. The hotel provides a limited menu that is printed in-house and the guest selects menu items and a time they would like to pick up their order. Voice search is the technology that allows users to search on the internet by a voice command to ask questions on mobile devices or a computer. “More integrated technology like self-check-in screens and self-check-out billing is limiting guests’ interaction with hotel staff,” says Danu Kennedy, design director of Parts and Labor, whose Pacific Standard Time restaurant in Chicago won a James Beard Award. Instead, their eye-catching moments will be more well-considered rather than just design bait for social media feeds. Here is an update 2020 with some fresh ideas that can help make your property more popular with guests and achieve financial goals. The Future of Travel: Hospitality Trends in 2020 23 September 2020 Written by Yoana Baynova Covid-19 has upturned expectations as to what travel and hospitality should look like. While this may be seen as a short-term cost saver for the hotel, it is an inconvenience to guests. In the bleakest outlook of hospitality trends for half a century, hotel occupancy rates in 2021 are forecast to be 55% across the UK, the lowest since benchmarking began, and could take four years to return to pre COVID-19 levels. “I would like to see a reinvention of how to use technology healthily,” he says. Read more of our annual Hotel Investment Outlook for a forward-looking, global analysis of trends affecting the hotel investment market and global hotel transaction activity. As guests increasingly yearn for convenience and independence, much of the hotel experience has become digitized and executed via iPad or smartphone. In order to keep an eye on what the industry experts predict will be popular trends for 2020 and beyond, Hotel Designs’ editorial team have identified colours, shapes and concepts that they expect will make an appearance on the international hotel design scene next year (edited by Hamish Kilburn)… For many designers, architects and hoteliers, ‘trends’ is a dirty word. As such, we’ll likely see the spaces themselves manifest as works of art. Travel spending in 2020 only amounted to $679 billion—a 42% annual decline from 2019 (US Travel Association, 2020). Post-pandemic, these limited capacities will not remain. Global Tourism Trends Highlights The tourism and hospitality industry are at risk of losing 100 to 120 million jobs due to the COVID-19 pandemic (UNWTO, 2020). Start #1 Trend Social media. “We’re redesigning the structures and objects in our lives in direct response to climate change and in service to a healthier world, and it’s becoming the rule, not the exception,” says Kelly Sawdon, partner and chief brand officer of Atelier Ace (the design team behind the pioneering Ace Hotel brand). As things have settled, more are now offering limited breakfast options provided by a server, while some have returned to a reduced self-serve option. We provide thorough and thoughtful analyses of hospitality properties. With RevPAR projected to increase by just over 1% in 2020, many hotels will experience a moderation of NOI and value. As well as ticking the self-care box, it also provides that elusive connection to nature while minimizing guests’ environmental footprint during their stay. Most hotels have far fewer materials in them than they had historically. Dr Philippe Masset. “There’s a newly ignited appreciation for more analogue objects and experiences,” says AvroKO principal Greg Bradshaw. Explore the top hotel marketing trends of 2020: 1. The hotel industry is going through a period of unparalleled, irreversible changes and will look very different in 2020. Artificial intelligence (AI) gave the information technology industry the much-needed rejuvenation and now AI is almost into everything. Here you find ten of the most significant hospitality trends for 2021. 249 views . If you have any questions or problems, please contact our Customer Care Department at [email protected]. Read Time: 2 minutes. Search . Rockwell Group's recently-opened Chica restaurant in Miami. Global hotel openings fell by almost a fifth in 2020, according to our researchers, although the hospitality industry still managed to complete lots of eye-catching schemes amid the pandemic. Let’s take a look at the hospitality trends for 2020 to help you plan for the next year. This is probably the most important one in the hospitality technology trends list of 2020 and 2021. The desire for more automation and less human interaction is not only a product of a COVID environment but also the sign of a changing generation that embraces technology. As soon as it is safe, and guests are willing to gather in groups, hotels and resorts will begin operating at full capacity. Hotel Trends Poland & CEE is the two-day event for hotel industry, which brings together in one place all the decision-makers of hotel industry in Poland – owners of hotel facilities, management boards of hotel operators, hotel managers, as well as representatives of development companies and investment funds and the leading suppliers of products and services for the hotel industry. The Biggest Hospitality Trends of 2020. 1. Architectural Digest may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with retailers. “This consistent return to design thinking using nature as a muse is helping to bridge the emotional and physical gap between indoors and out.”. The report, produced in collaboration with the Global Business Travel Association (GBTA) states that Indian airfares will increase 5 per cent in 2020 and hotel rates expected to rise 6.8 per cent. Written by. Some hotels and indoor waterpark resort properties have capitalized on this trend to capture distance learners whose families may see this as an opportunity to vacation during off-peak times. Buy now for unlimited access and all of the benefits that only members get to experience. But the onset of the COVID-19 pandemic threw the industry into chaos, forcing hotels and resorts to not only rethink their strategies for the year, but in many cases to completely overhaul their operations. Others have slightly grander visions—resort brand Six Senses aims to be plastic-free by 2022, and is integrating sustainable initiatives like passive cooling, electric transport, and Earth Labs into each of its new properties. Skip to content Skip to footer. Written by. (Photo illustration: Jon Edwards) By the HNN editorial staff. While pandemic concerns will eventually abate, we expect a focus on excellent customer service to remain as hotels compete for guests that are returning to travel. future. Artificial Intelligence (AI) The most well-known examples of AI in the hotel industry are chatbots and instant replies. The breakfast room at Maison de la Luz, designed by Atelier Ace and Studio Shamshiri. Here are the top 7 hotel industry trends to watch in 2020: 1. Share. The Importance of Diversity at All Levels of the Hospitality Industry, Hospitality Financial Leadership – Disco Dick Hatfield, How Women Are Confronting the Gender Gap at Work, The Best of Both Worlds: Five Things to Consider When Organizing Hybrid Events, Poll: Only 12% of Americans Plan Spring Break Travel, How to Handle Lost Luggage: A Lesson From the Airlines, Pure Wellness Rooms Now Available at Loews Boston Hotel. Inside one of the villas at Six Senses, a wellness-oriented hotel brand, in  Shaharut, Israel. These brands are looking to 2021 to begin seeing gains in occupancy and more regular travel from their most frequent guests. While digital check-in and digital keys were around before the pandemic began, the technology is being utilized more frequently and accepted by guests as a safe alternative to traditional practices. Say so long to Instagram bait: Eight restaurant and hotel designers predict what is in and what is out in the year ahead . Digital will continue transforming the customer experience.
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